2018 Conference Schedule

TRACK Track 1 - Best Practices Track 2 - Leadership Track 3 - FDA/EU Regulated Track 4 - Quality Approaches
ROOM Salon D Gallery Hanover Salon C
MODERATOR Jennifer Page

Weapons, FC and SW Quality, Reliability and Safety Engineering
Bob Spinosa

QA Director, Multi Packaging Solutions
Carl Perini

New Jersey Institute of Technology
Long P. Nguyen

Chief, Reliability Management Office Quality Engineering & System Assurance Directorate
8:20 - 9:20 am Keynote Speaker: Nancy Singer, JD, LLM, RAC Assistant Professor School of Medicine and Health Sciences

"Dangerous Documents: Avoiding Landmines in Your Records and Emails"
Session A

9:30 - 10:30 am
John Goodman
Vice Chairman of Customer Care Measurement and Consulting

"Quantifying the Payoff for Enhanced Customer Experience 3.0, Making Your Company Proactive, Preventive & Engaging"
William Levinson

"Culture: A Decisive, and Almost Free, Competitive Advantage"
Tamas Borasi
Division Manager TUV

"The New European Medical Device Regulation: What to Expect"
JR McGee
Certified Lean Six Sigma Master
X-Stream Leadership Group

 “Overcoming Adversity with Attitude!”
10:30 - 11:00 am


Session B

11:00 - 12:00 noon
Brian J. Galli
PhD Assistant Professor
School of Computer Science, Innovation, and Management Engineering

"Why Do Continuous Improvement Environments Repeat History & How Can Project Management Help"
Daniela Drago
PhD, RAC Assistant Professor School of Medicine and Health Sciences

"Talking to Decision Makers: What to Say and How to Say it"
Edwin Bills
Principal Consultant
Edwin Bills, Consultant

"ISO 14971 Update for FDA Regulated Industries"
Tim Healy
Institute for Operational Excellence Senior Faculty

 "9 Steps to Designing Flow in Manufacturing Offices"
12:00 - 1:45 pm

Lunch - Networking - Exhibits

Session C

1:45 - 2:45 pm
James August
CCL Label Co.

"Lean into ISO 9001"
Dave Chapman
Well Said Dave, LLC

"Understanding and Overcoming Procrastination: A Guide for Procrastinators and Managers."
"An Expert Panel Discusses FDA Inspections: What to Do When"

 Facilitated by Nancy Singer, JD, LLM Assistant Professor School of Medicine and Health Sciences
Paul Armstrong
TeamBuilding, Ideation and Strategy Consultant eNthusaProve

"Have you been put in charge of a process improvement team when you're not the boss? "
2:45 – 3:00 pm


Session D

3:00 – 4:00 pm
Jay P. Patel
President & CEO
Quality & Productivity Solutions, Inc.

“Global Leadership for New Economy"
Dave Chapman
Well Said Dave, LLC

"Communication and Quality: The Crucial Role Communication Skills Play in Quality Management."
"An Expert Panel Discusses Getting Buy-in For Regulatory Compliance"

 Facilitated by Daniela Drago, PhD, RAC Assistant Professor School of Medicine and Health Sciences
William Fletcher
Partner, Pharma Logic Solutions, LLC

"Update on the European and US Drug Supply Chain Security Act (DSCSA) and the Drug Tracing Pilot Programs"
4:00 – 4:30 pm NETWORKING

Management reserves the right to make cancellations and changes without notice.